Michael Dexter has been working with Software Configuration & Change Management tools since April 2000 when he joined Rational Software as a Tech Support Engineer for ClearCase. Two and a half years later he moved into the Suites and Integrations team, where he stayed during the IBM buy-out in February 2003 and until he left IBM in October of 2004 to begin a career in consulting.
Dexter is a versatile, results-oriented professional with the ability to oversee a variety of enterprise applications, providing a consistent, high-caliber approach to design, development, testing, implementation, configuration, support, mentoring and training.
Dexter enjoys working with people and places a high focus on customer satisfaction. His accomplishments include the development of a business plan, cultivation of 30% year-over-year revenue growth, achievement of 23% profit margins, significant reduction in license and maintenance renewal costs for his clients and the creation of numerous best practice and end-user training guides.
Read more about Michael Dexter here.